FX Flooring

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• Purchased and installed allure flooring a year ago... This product is terrible ... tiles curled up and woulod not stick . The same horror stories everyone else mentions in their comments... I was going to attempt to get mey purcahse price back for this garbage flooring but many of the comments say the manufacturer is not resposive to their complaints.
  How do they get away with this !... I'm going to make copies of this letter and leave it on every floor display I find from this manufacturer and sending this to my BBB.

• Just installed Allure trafficmaster hickory in 3 bedrooms directly on concrete subfloor. All in all, it is an easy install, but I do have some advice for those considering it.

  1) First, make sure your floor is clean of any dust or other debris. After pulling up the carpet, I swept the room several times and then went over it with a vacuum. Even the tiniest particle of dirt, grit will stick to the grip strips and will cause you to have a bump. I don't think i would recommend mopping the concrete before, even if you allow it to dry i would be afraid of condensation. (i thought about this but did not do it because of the worry about condensation).

  2) Secondly, inspect each board carefully and make sure there are no imperfections. Our problem was that due to the way the boxes were handled when we bought them, we had problems in one of the rooms after the floor was laid. What i mean is that home depot strapped some of the boxes on the pallet too tightly and, especially on the end that has the grip strip it kind of bent and caused kind of a crease. The board laid allright, but the "crease" was visible after laying other boards. It's better to get it right than to have to go back and try to replace (which we had to do in one room)

  3)Third, if you see a problem as you lay the boards, go ahead and fix it or replace it then. There is a method to replace boards after installation, but it is not as easy as it looks.

  4) As you are laying the floor, periodically walk (or have someone walk) over each section several times to make sure the boards adhere properly. Also, I would let each room "cure" overnight when finished and walk on it as much as possible, before bringing in heavy furniture. I believe this may have been our problem in one room, as we immediately brought in some heavy furniture the same day that we layed the floor, which i believe might have contributed to some boards kicking up on one end. Our only real problem floor was the second one we did (our bedroom) and we ended up having to replace several boards due to the imperfection problem mentioned above in item (2).

  5) I have read on some comments on other sites about an odor that was unbearable. There is a slight odor when the floor is first put down. It is not unbearable. The first floor has been down approximately 1 month and the odor is gone. It is kind of a "new" smell, the same as you would have with a linoleum vinyl or even a new carpet smell.

  6) This floor will show some shiny scratches if you move hard furniture around on it. I do not believe that this is any worse than a laminate floor though, as i have a family member with a laminate floor that has dents and scratches from a light weight office chair being rolled on the floor.

  So, in conclusion my review is overall a good looking, fairly easy and fairly inexpensive floor. The big draw for me, aside from the ease of installation and the cost, was the fact that it can be mopped and since it is waterproof would not have any issues with any buckling if you were to get any water on it.

  The floor looks amazingly like real wood and so far we are happy with it.

• I installed the std grade allure (hickory) in my kitchen about 3 years ago. I put it right over the old vinal sheet flooring (after cutting off the curled edges of that old floor.) Super easy and forgiving to install and it's held up VERY well to three active dogs,a wheelchair and allot of flooding from a broken dishwasher. It still looks great and feels good under bare feet. Sure,there are a few minor(!) scratches here and there but they are barely visable. MY neihbors keep saying "are you sure that's not real wood". LOVE THIS STUFF.

• Caution!!! Installed this for a customer on bare concrete in a basement that could potentially flood. According to the instructions that came with the floor, this is ok. But subsequently, my local Home Depot store told my customers that this is NOT ok, and the Allure website also says this is not ok. Halstead (mfgr) says they won't be responsible for this discrepancy and that we should wait for the floor to fail!!! We are stuck.